Enhancing Design.com's Search Functionality.

Design.com, an online creative design platform that helps start-ups, businesses and entrepreneurs find and create their perfect logo, identified the need to upgrade its search capabilities to better accommodate its expanding user base and address existing limitations. To achieve this, Design.com partnered with Search Pioneer to review and suggest enhancements to their OpenSearch/Elasticsearch configuration and usage.

Key Areas examined:

• Comprehensive Review: Search Pioneer conducted a thorough evaluation of Design.com's current OpenSearch/Elasticsearch setup, pinpointing areas for enhancement.
• Data Analysis and Improvement: An in-depth analysis of existing data was performed to identify opportunities for data enhancement and optimization.
• Search and Index Mapping: Recommendations were provided to adjust index mapping, improving data organization, scoring, and retrieval efficiency.
• Relevance Engineering: Search Pioneer proposed a multi-faceted approach for search evaluation to ensure more accurate and relevant results.
• Scoring and Signal Integration: Suggestions were made to modify scoring methods and integrate new signals, enhancing the relevance of search outcomes.
• AI and LLM Integration: Advice was given on the integration of AI and large language models (LLMs) to enrich queries and data for superior relevancy.
• Development Roadmap: A roadmap was created, prioritizing quick wins, moderate enhancements, and long-term upgrades, sized by effort and reward.
• Upgrading OpenSearch/Elasticsearch: Advice was given on minimizing disruptions while maximizing performance improvements.

The improvements in search functionality, coupled with the structured development roadmap, will result in faster, more accurate search results, leading to increased user satisfaction and engagement. The roadmap ensures efficient implementation of changes, maximizing benefits while managing efforts effectively.